Terms and Conditions

Welcome to Nour Home Care. By using our website and services, you agree to the following terms and conditions. Please read them carefully before using our site or engaging with our services.

1. Acceptance of Terms

By accessing or using the website, services, or any content provided by Nour Home Care, you agree to be bound by these Terms and Conditions and any other applicable laws and regulations. If you do not agree with these terms, please do not use our website or services.


2. Services Provided

Nour Home Care offers various home healthcare services, including elderly care, pediatric care, post-operative care, chronic disease management, and wellness services. All services are subject to availability and specific terms outlined in individual service agreements.


3. Eligibility

You must be at least 18 years old to use our services or website. By using our website and services, you represent and warrant that you are legally able to enter into binding agreements and that the information you provide is accurate and complete.


4. Privacy and Data Collection

Your privacy is important to us. We collect and process your personal data in accordance with our Privacy Policy. By using our services or website, you consent to the collection, use, and processing of your personal data as outlined in the Privacy Policy.


5. User Responsibilities

You agree to use our website and services in a lawful manner and not to:

  • Violate any laws or regulations.
  • Post or transmit content that is harmful, offensive, defamatory, or illegal.
  • Distribute viruses or malware.
  • Interfere with the functionality or security of our website.

You are also responsible for maintaining the confidentiality of any accounts or credentials you may have and for all activities that occur under your account.


6. Service Availability

While Nour Home Care makes every effort to ensure the availability and accuracy of our services and website, we do not guarantee that the website will be error-free, uninterrupted, or available at all times. We may suspend, modify, or discontinue our services or website at any time without prior notice.


7. Pricing and Payment

Pricing for our services will be provided during the initial consultation or based on the agreed-upon care plan. Payment terms and schedules will be outlined in individual contracts or service agreements. You agree to pay for services rendered in a timely manner, and any late payments may incur additional fees.


8. Intellectual Property

All content on our website, including text, images, logos, and trademarks, is the property of Nour Home Care and is protected by intellectual property laws. You may not use, copy, or distribute any content from our website without prior written consent from us.


9. Limitation of Liability

To the maximum extent permitted by law, Nour Home Care is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services, website, or content. This includes, but is not limited to, damages arising from errors, omissions, interruptions, or delays in services.


10. Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not endorse, control, or assume responsibility for the content or privacy practices of these third-party sites. Visiting third-party websites is at your own risk.


11. Termination

We reserve the right to suspend or terminate your access to our website or services if you violate any of these Terms and Conditions. Termination may occur without prior notice, and any outstanding payments will still be due.


12. Governing Law

These Terms and Conditions are governed by the laws of Kingdom of Saudi Arabia, and any disputes arising out of or in connection with these terms will be resolved in the appropriate courts in Kingdom of Saudi Arabia.


13. Changes to Terms and Conditions

Nour Home Care reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and by continuing to use our website and services, you agree to be bound by the updated terms.


14. Contact Information

If you have any questions about these Terms and Conditions, please contact us through our Contact Us page. Thank You!