Frequently Asked Questions (FAQs)
At Nour Home Care, we understand that you may have questions about our services and how we can assist you. Below, we’ve compiled answers to some of the most commonly asked questions. If you don’t find the answer you’re looking for, please feel free to reach out to us directly.
We offer a wide range of home healthcare services, including:
Elderly Care: Assistance with daily activities, dementia, Alzheimer’s, and palliative care.
Post-Operative Care: Wound care, pain management, and physical therapy.
Pediatric Care: Infant, child, and special needs care.
Chronic Disease Management: Diabetes, hypertension, and heart disease management.
Holistic and Wellness Care: Therapeutic massage, aromatherapy, and nutritional counseling.
Specialized Services: Catheter care, nebulization, and injection administration.
Home care is a great option if you or your loved one need assistance with daily activities, medical care, or rehabilitation but prefer to remain in the comfort of home. Our team will work with you to assess your needs and create a personalized care plan that’s right for you.
Yes, Nour Home Care is fully licensed by the Saudi Council and insured, ensuring that we meet all regulatory and professional standards. Our team of caregivers is highly trained and experienced to provide the best care possible.
You can easily get started by contacting us via phone or email. Our team will schedule an initial consultation to assess your needs, answer any questions, and develop a care plan that suits your requirements.
The cost of home care depends on the services needed, the duration of care, and other factors such as location and level of care. During the initial consultation, we will discuss pricing and create a plan that fits your budget and needs.
We accept certain insurance plans for eligible clients. Please contact us directly to discuss insurance options and confirm your coverage.
Absolutely. Your care plan is customizable, and we can adjust it at any time based on changes in your condition or preferences. Our goal is to provide flexible, responsive care that adapts to your evolving needs.
We take quality seriously. Our caregivers undergo thorough background checks, regular training, and continuous professional development to ensure they meet the highest standards of care. We also have ongoing feedback systems in place to ensure satisfaction and quality of service.
If you’re interested in joining our team, please visit our Careers Page to view available positions and submit your application. You’ll be required to fill out a Pre-Employment Assessment Form and submit your resume for consideration.
Yes, we offer flexible care options for both emergency situations and short-term needs. Whether it’s recovery after surgery or a temporary condition, we can provide immediate support.
Yes, we offer both daytime and 24/7 care depending on your needs. Our team is always available to provide continuous care, day or night.
Our caregivers are highly trained and experienced professionals. They are licensed and certified by the Saudi Council and have undergone extensive background checks. Many also have specialized certifications in areas such as dementia care, palliative care, and physical therapy.
Yes, we offer medication management services to ensure that clients take the correct medications at the right times. Our trained caregivers will assist with reminders, administration, and monitoring for potential side effects.
To get started, simply contact us for an initial consultation. We will assess your needs, explain our services in detail, and create a customized care plan that works for you.
