At Nour Home Care, we value your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
1. Information We Collect
We may collect the following types of personal data:
- Personal Identifiers: Name, email address, phone number.
- Health Information: Medical history, current conditions, and other health-related data necessary for the provision of our services.
- Employment Data: For job applicants, we collect resumes, professional background, and references.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and deliver the services you request.
- To process your job application, if you’ve applied for a position with us.
- To communicate with you about your care, services, or inquiries.
- To improve our services and tailor them to your needs.
- To comply with legal obligations and regulatory requirements.
3. How We Protect Your Information
We take appropriate technical and organizational measures to ensure that your personal data is kept secure and protected against unauthorized access, loss, or misuse. This includes encryption, secure storage, and access controls.
4. Sharing Your Information
We do not share your personal information with third parties unless necessary for the provision of services (e.g., doctors, healthcare professionals) or as required by law. We ensure that any third-party service providers comply with data protection regulations.
5. Retention of Your Data
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. After this period, your data will be securely deleted.
6. Your Rights
Under GDPR, you have the right to:
- Access: Request a copy of your personal data.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request the deletion of your data under certain circumstances.
- Restriction: Request a limitation on how we process your data.
- Objection: Object to processing of your data for certain purposes, such as direct marketing.
- Data Portability: Request your data in a structured, machine-readable format.
If you would like to exercise any of these rights, please contact us directly.
7. Cookies and Tracking Technologies
Our website may use cookies or other tracking technologies to improve your user experience. You can choose to accept or reject cookies through your browser settings.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.